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How IT leaders can improve compliance and control

Replace artisanal, handmade processes with automation and standardization The more I talk to customers and folks in the industry, the more I hear that compliance is emerging as a major IT issue.Just a...

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Survive and thrive as systems of record move to systems of engagement

How to adapt to the brave new world of social business Meeting with customers allows me to learn a lot about their IT concerns, and it’s a large chunk of my job as a consultant. Recently, I had an...

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Accelerate decision-making to spur innovation

Get decision-making right first time, and it will be faster and cheaper to produce. IT projects must clear a number of gates as they move through the enterprise approval system. But how well are your...

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Don’t let IT skills gaps stymie your organization’s productivity

Start tracking and managing for skills now to avoid limiting your ability to compete in the future. If you haven’t felt the impact of the skills gap in IT yet, chances are you will – and sooner rather...

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How IT can prove its value in three steps

IT cannot be a strategic partner until it can prove — and manage — its value to the business Most (if not all) of us in IT would agree that IT brings value to the business. Few, however, would have a...

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An apples-to-apples comparison of traditional provisioning vs. cloud

Here’s why you must examine both cost savings and IT performance when comparing cloud vs. traditional provisioning Cost savings and near-instant IT service delivery are well-known benefits of the...

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Should your company hire a Chief Data Officer?

3 simple questions can help you determine if your enterprise would benefit from a CDO A number of years ago, I worked in the insurance and financial services market. I still keep up with the industry,...

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How Big Data is transforming IT into a revenue generator

Opportunities lie in becoming custodians, coordinators of customer data I recently wrote a post about the emerging role of the Chief Data Officer (CDO). The CDO’s skill set varies drastically from the...

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How internal IT should charge for cloud services: The 4Ps of success

The first of a three-part series looks at what’s driving IT leaders to ask how to charge for cloud services and delves into the key issues around pricing Increasingly at HP we are asked by customers’...

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How internal IT should charge for cloud services: The 4Ps of success, part two

The second of a three-part series looks at how to use planning as a way to lessen financial risk In my previous post, I explained my view of how internal IT should price its cloud services. Today I am...

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How internal IT should charge for cloud services: The 4Ps of success, part three

The last of a three-part series examines what’s driving IT leaders to ask how to charge for cloud services—and looks at participation and processes: what services to offer and how to control them...

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